SHIPPING & RETURNS

DELIVERY

Delivery Time

Approximately 1–5 working days, depending on the product and stock availability. You will receive a confirmation email with tracking information once your order has been dispatched.

Delivery Area

We deliver throughout the Netherlands. For international orders or enquiries, please contact us directly.

Delivery Costs

Shipping costs are calculated at checkout based on your order and location. For large or heavy professional equipment, delivery costs may vary. Contact us for a specific quote if needed.

Professional & B2B Deliveries

For clubs, clinics and organisations ordering multiple units, we arrange delivery directly. Contact us via our For Professionals page for tailored logistics.

RENTAL DELIVERY & RETURN

Rental equipment is delivered to your specified address within approximately 1–5 working days after confirmation. At the end of your rental period, we will arrange collection or provide return instructions. For more information, visit our Rental page.

RETURNS

Return Period

You have the right to return products within 14 days of receipt, in accordance with Dutch consumer law (herroepingsrecht). Products must be unused, in original packaging and in original condition.

How to Return

To initiate a return, please contact us via our contact page before sending any items back. We will provide you with return instructions.

Return Costs

Return shipping costs are at the expense of the customer unless the product is defective or incorrectly delivered.

Refunds

Once we have received and inspected the returned item, we will process your refund within 14 days. Refunds are issued to the original payment method.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us immediately via our contact page with photos. We will resolve this as quickly as possible at no cost to you.

QUESTIONS?

If you have any questions about shipping or returns, please don't hesitate to contact us. We're here to help.

FROM ATHLETE TO ATHLETE.